The company provides 7x24-hour telephone service (400-994-7668) support. Users can contact technical engineers online to inquire about problem solutions and technical guidance. If problems that cannot be solved remotely, they will rush to the scene to assist in solving them within 24 hours at the earliest.

We provide the end users of each project with one week of factory basic training and 3 days of intensive training at the installation site (specified by the customer), and can provide different levels of advanced training according to the special needs of users. The training service mainly includes the daily maintenance and operation of the robot, the basics of robot programming, the training of the system operation process, and accompanying teaching materials.

Reserve appropriate spare parts for common consumables according to their serial numbers, and respond to possible maintenance and replacement in a timely manner.